online reviews

Internet product opinions

Online reviews are evaluations posted on websites by customers or users of products, services, or businesses.

They typically include star ratings and written comments describing experiences: I always check online reviews before booking a hotel.

Online reviews shape consumer decisions and business reputations, though their authenticity varies—some are fake or incentivized.

Related

comments · Yelp · Amazon · five-star · one star · thumbs-up · verified · helpful · complaints · praise · reputation · trustworthy · fake · buyer beware · genuine · influencer · recommend · social proof

Categories
Opposites
information source medium

online reviewsword of mouth

Information passed through conversation

family advice · oral tradition

directness of knowledge

online reviewspersonal experience

Events one has lived through

direct observation · lived experience · trial and error · test drive · tasting

formality and authority

online reviewsConsumer Reports

Product evaluation nonprofit

editorial reviews · laboratory testing · regulatory approval

Family

online, reviews, line, lines, lined, lining, liner, liners, lineage

Familiarity
Top 50,000
Profile
Known to kids · Used worldwide · Everyday, not technical · Rated G