escalations
Conflicts growing worse
Escalations are increases in intensity, scope, or severity.
The word appears most often in contexts of conflict or complaint: military escalations raise the stakes of war, while customer service escalations move problems up the chain to supervisors with more authority.
The recent escalations along the border have diplomats worried.
I handle escalations when regular agents can't resolve the issue.
Increasing in degree
- amplificationIncrease in intensity
- worseningBecoming more severe
- accelerationRate velocity changes
- intensificationIncrease in degree
mounting · spiraling · compounding · exacerbation · progression · crescendo · ratcheting · magnification
States of strained relations
- hostilitiesActive armed fighting
- aggressionHostile or attacking behavior
- confrontationDirect hostile encounter
- warfareArmed conflict between groups
provocation · retaliation · standoff · clashes · skirmishes · brinkmanship · military · offensive
Felt wrongs or injustices
- complaintsExpressions of discontent
- disputesClashes over differing positions
- HREmployee management department
- managementOrganizing and directing resources
supervisor · hierarchy · protocol · formal · procedures · mediation · resolution · appeals
Documents permitting entry
- supportTo uphold or sustain
- tiersHorizontal arranged levels
- agentsThose who act for others
- supervisorsThose who oversee workers
managers · resolution · priority · helpdesk · complaints · callback · case · incident
heightening
Increasing in degree
- amplificationIncrease in intensity
- worseningBecoming more severe
- accelerationRate velocity changes
intensification · mounting · spiraling · compounding · exacerbation · progression · crescendo · ratcheting · magnification · snowballing
tensions
States of strained relations
- hostilitiesActive armed fighting
- aggressionHostile or attacking behavior
- confrontationDirect hostile encounter
warfare · provocation · retaliation · standoff · clashes · skirmishes · brinkmanship · military · offensive · strikes
grievances
Felt wrongs or injustices
- complaintsExpressions of discontent
- disputesClashes over differing positions
- HREmployee management department
management · supervisor · hierarchy · protocol · formal · procedures · mediation · resolution · appeals · documentation
tickets
Documents permitting entry
supervisors · managers · resolution · priority · helpdesk · complaints · callback · case · incident · queue
costs
Amounts required to pay
inflation · premiums · markup · fees · tariffs · charges · hikes · rising · spiraling · mounting
- call centerscold call, inbound call, outbound, call volume, queue
- bureaucracybureaucracy, bureaucrat, bureaucrats, red tape, civil service
- customer servicecustomer service, service, apology, patience, callback
- productivity toolstasks, milestone, calendars, calendar, timer
- projectsproject, projects, tasks, milestones, deadlines
escalationsde-escalations
Acts of reducing conflict
decreases · reductions · declines · drop-offs · abatements
escalationsde-escalations
Acts of reducing conflict
ceasefires · truces · reconciliations · stand-downs · withdrawals
escalationsdescents
Downward movements or slopes
declines · contractions · regressions · retreats · pullbacks
- de-escalation techniquesMethods to lower conflict intensity
- privilege escalationGaining unauthorized higher permissions
- rampant escalationUncontrolled rapid increase
- rent escalationContractual payment increases over time