inbound call
Phone ringing in
An inbound call is a phone call received rather than initiated—one coming in to a person or organization.
The term belongs mainly to business contexts, especially call centers and sales: Our team handles hundreds of inbound calls daily.
Contrasts with outbound call, where you're the one dialing.
- incomingMoving toward arrival
- phoneHandheld communication device
- phone lineCircuit for voice calls
- ringClosed curve shape
- answerSolution to query
first ring · reception · hold · on hold · hold music · transfer · voicemail · customer · helpline · toll free · switchboard · operator · greeting · queue · waiting · service · dial · receiver
- call centersoutbound, queue, hold time, supervisor, IVR
- Phone Linestoll-free, 800 number, 1-800 number, hotline, helpline
call direction
inbound calloutbound call
Call you place
outgoing call · cold call · sales call · callback · outgoing
bound, call, inbound, bounds, bounded, bounding, boundless, boundary, calls