customer review

Shopper's written opinion

A customer review is a written evaluation of a product or service by someone who purchased it.

Reviews typically appear on retail websites, apps, or dedicated platforms, offering ratings and commentary to help other buyers decide.

Businesses cultivate positive reviews and dread negative ones: The restaurant's customer reviews mention slow service but excellent food.

Related

testimonial · word of mouth · complaint · praise · recommendation · Amazon · Yelp · verified · verified purchase · helpful · unhelpful · fake · honest · scathing · glowing · five-star · one-star · purchase

Categories
Opposites
source of information

customer reviewproduct description

Written overview of goods

promotional material · press release · sponsored content · sales pitch · advertising

direction of feedback

customer reviewcredit score

Numerical measure of borrower reliability

internal vs. external evaluation

customer reviewemployee feedback

Workers' shared assessments

internal memo

Family

customer, review, custom, customs, customary, customarily, customize, customized, customization

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Everyday, not technical · Rated G