phone banking
Dial your bank
Phone banking is conducting banking transactions by telephone rather than visiting a branch—checking balances, transferring funds, paying bills.
The term also refers to organized telephone campaigns, especially political ones where volunteers call voters to persuade or mobilize them: The campaign recruited hundreds of volunteers for phone banking in swing states.
- telebankingFinancial services via telephone
- automated systemMachine-driven operation without intervention
- automatedOperating without human control
- IVRAutomated call routing system
- voice promptSpoken instruction to software
PIN · account · account number · balance · transfer · voicemail · keypad · hold · hold music · menu · customer service · representative · touchtone · verify · password · identity verification · statement · inquiry
- ground gamerunning back, rushing, handoff, fullback, sweep
- politicsdemocracy, campaigning, campaigns, democrats, bill
- activismboycotts, activists, activist, advocate, demonstrating
- Bank featuresATM, vault, safe deposit box, teller window, drive-through
- campaigningcandidate, campaign signs, canvassing, campaign manager, fundraising
- customer service in bankingtellers, call centers, complaints, customer care, help desk