telebanking
Remote account management
Telebanking is conducting banking transactions by telephone rather than visiting a branch.
Before internet banking became widespread, customers could check balances, transfer funds, or pay bills by calling automated systems or speaking with representatives: I used telebanking to pay my credit card bill.
The term has largely given way to online and mobile banking.
Continuously without pause
- remoteDistant or controller
- dialGraduated circular indicator
- callContact by phone
- voiceSound from throat
hotline · helpline · automated · IVR · touch-tone · keypad · PIN · authentication
Move between locations
- balanceSteadiness or amount owed
- depositPlace for safekeeping
- withdrawalAct of taking away
- paymentFulfilling a financial obligation
statement · funds · remittance · clearing · reconciliation · debit · credit · cheque
Converting data into code
- PINAuthentication number sequence
- passwordAuthentication string
- authenticationConfirming genuine identity
- verificationProving something accurate
identity · two-factor · privacy · confidentiality · alert · monitoring · timeout
Reducing required duration
- accessibleAble to be reached
- effortlessRequiring no strain
- streamlinedMade smooth and efficient
- flexibleAble to bend freely
quick · handy · hassle-free · straightforward · on-the-go · anytime · anywhere · paperless
Technical assistance service
- assistanceSupport or aid given
- inquiryRequest for information
- guidanceAdvice for decisions
- consultationMeeting seeking expert guidance
troubleshooting · complaints · resolution · advice · representative · agent · callback · escalation
24/7
Continuously without pause
voice · hotline · helpline · automated · IVR · touch-tone · keypad · PIN · authentication · login
transfer
Move between locations
- balanceSteadiness or amount owed
- depositPlace for safekeeping
- withdrawalAct of taking away
payment · statement · funds · remittance · clearing · reconciliation · debit · credit · cheque · settlement
encryption
Converting data into code
- PINAuthentication number sequence
- passwordAuthentication string
- authenticationConfirming genuine identity
verification · identity · two-factor · privacy · confidentiality · alert · monitoring · timeout
time-saving
Reducing required duration
- accessibleAble to be reached
- effortlessRequiring no strain
- streamlinedMade smooth and efficient
flexible · quick · handy · hassle-free · straightforward · on-the-go · anytime · anywhere · paperless · branchless
helpdesk
Technical assistance service
- assistanceSupport or aid given
- inquiryRequest for information
- guidanceAdvice for decisions
consultation · troubleshooting · complaints · resolution · advice · representative · agent · callback · escalation · verification
bank, television, telephone, banking, telegraph, telecast, telemarketing, mobile banking, tele