hold music
Waiting line audio
Hold music is the audio played to callers waiting on the line, typically while being transferred or queued for customer service.
It ranges from generic instrumental loops to branded jingles, often interrupted by recorded messages assuring callers their call is important.
I was stuck listening to terrible hold music for twenty minutes.
- waitingRemaining in expectation
- on the lineIn a precarious position
- elevatorVertical conveyance between floors
- loopCurve closing on itself
- muzakInoffensive background melodies
smooth jazz · easy listening · tinny · saxophone · jazz · queue · customer service · phone tree · phone · call center · repetitive · bland · soft · background · waiting room · generic · frustrating · patience
- consumer hassleshidden fees, long lines, out of stock, late delivery, overcharging
- elevator musicsmooth jazz, soft rock, adult contemporary
- telephonytelephone, telephone network, call, dial tone, phone lines
- customer supporttickets, help desk, helpdesk, chat agent, FAQs
- delaysdelays, delay, delayed, postponement, postpone
- instrumental musicpiano solo, guitar track, orchestral, symphony, concerto
hold musicsilence
Total lack of sound
dead air · dial tone · busy signal · white noise · human voice
hold musicpersonal attention
Focused care for one
concierge service · VIP treatment · direct connection · human interaction · real person
hold, music, holds, held, holding, holder, holders, holdings, holdout