overbooking
Too many tickets
Overbooking is the practice of accepting more reservations than available capacity, common among airlines and hotels that anticipate some no-shows.
When everyone actually appears, overbooking becomes a problem: The flight was delayed while they sorted out the overbooking situation.
The verb overbook works the same way: They overbooked the hotel by twelve rooms.
Struck with impact
- waitlistRoster of pending hopefuls
- denied boardingRefused aircraft entry
- standbyReady substitute awaiting use
- voucherRedeemable certificate for value
compensation · downgrade · involuntary · displaced · stranded · delay · inconvenience · accommodation
Exaggerated in marketing
- fullMaximum extent reached
- overflowExceed capacity and spill
- surplusAmount exceeding requirement
- oversubscribedDemand exceeds availability
exceeded · packed · sold out · maxed out · at capacity · overcommitted · overfilled
Displeasure from blocked efforts
- anxietyPersistent apprehensive distress
- angerIntense hostile emotion
- stressPressure, mental or vocal
- disappointmentSadness from unmet expectations
outrage · helplessness · panic · irritation · worry · distress · uncertainty · resentment
Commercial flight operators
- hotelsCommercial lodging establishments
- reservationsDoubts or advance bookings
- no-showsThose who fail appointments
- oversellExaggerate something's value
capacity planning · inventory control · occupancy rate · forecasting · reservation system · allocation · car rentals · restaurants
bumped
Struck with impact
- waitlistRoster of pending hopefuls
- denied boardingRefused aircraft entry
- standbyReady substitute awaiting use
voucher · compensation · downgrade · involuntary · displaced · stranded · delay · inconvenience · accommodation · refund
oversold
Exaggerated in marketing
oversubscribed · exceeded · packed · sold out · maxed out · at capacity · overcommitted · overfilled
frustration
Displeasure from blocked efforts
disappointment · outrage · helplessness · panic · irritation · worry · distress · uncertainty · resentment · agitation
airlines
Commercial flight operators
- hotelsCommercial lodging establishments
- reservationsDoubts or advance bookings
- no-showsThose who fail appointments
oversell · capacity planning · inventory control · occupancy rate · forecasting · reservation system · allocation · car rentals · restaurants · event venues
- calendar conflictsoverlap
- Air Travelboarding, airline, flight attendants, takeoff, landing
- airport termstakeoff, passport control, security, boarding pass, gate
- flightsdeparture, arrival, nonstop flight, boarding, connecting flight
- hotelshotel staff, hotel room, accommodations, hotelier, innkeeper
- disruptionsinterruption, disturbance, interference, delay, obstruction
overbookingunderbooking
Insufficient advance reservations
underutilization · underselling · vacancy · empty seats · spare capacity