follow-up calls
Later phone check-ins
Follow-up calls are phone calls made after an initial contact to check on progress, reinforce a message, or continue a conversation.
Sales teams make follow-up calls to prospects who expressed interest.
Doctors' offices make follow-up calls to see how patients are recovering.
The term implies persistence and attentiveness: I made three follow-up calls before anyone got back to me.
- phone tagAlternating unreturned calls
- voicemailRecorded caller messages
- dial toneSound indicating phone readiness
- persistenceContinuing despite difficulty
- salesRevenue from goods moved
sales pitch · leads · reminders · outreach · touch base · phone · prospects · scheduling · CRM · pipeline · touchpoints · nurturing · receptionist · hold · ringing · appointments · closing · closing the deal
- Customer Engagementloyalty programs, customer loyalty, customer retention, retention, brand loyalty
- patient carepatient care, patient safety, care planning, chronic care, disease management
- telehealthvideo chat, telehealth visit, online appointment, remote diagnosis, video visits
- personal servicepersonal attention, personal service, personal touch, personalized care, white glove
- sales tacticsupselling, cross-selling, hard sell, soft sell, high pressure
- peer supportpeer counseling, peer mentors, peer counselors, support networks, self-help groups
follow-up callsno contact
Absence of communication
radio silence · abandonment · ghosting · neglect · disengagement
follow, call, calls, follow-up, followed, following, follows, follower, followers