product guarantee

Refund or replacement pledge

A product guarantee is a seller's formal promise that goods will meet certain standards or perform as claimed, typically with remedies like repair, replacement, or refund if they don't.

Guarantees may cover defects, durability, or customer satisfaction: The vacuum comes with a five-year product guarantee.

Often used interchangeably with warranty, though guarantee sometimes implies a broader or more unconditional promise.

Related

liability · statutory rights · lemon law · customer service · indemnity · terms and conditions · inspection · trustworthiness · breach of contract · enforceability · consumer advocacy · safety standards · complaint resolution · peace of mind · durability · disclaimers · transparency · ethical practices

Categories
Opposites
consumer protection level

product guaranteeas-is sale

Transaction without guarantees

no warranty · caveat emptor · buyer beware · final sale · all sales final

risk allocation

product guaranteeliability waiver

Legal exemption from responsibility

seller commitment duration

product guaranteelimited warranty

Conditional manufacturer's promise

Family

product, guarantee, products, productive, production, produce, producer, productivity, unproductive

Familiarity
Top 100,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G