email support
Written tech help
Email support is customer service or technical assistance conducted through email rather than phone or chat.
Companies offer email support as a less immediate but documented way to handle inquiries: Contact our email support team for billing questions.
The term also describes the staff providing such service: She works in email support.
- helpdeskTechnical assistance service
- inboxMessage receiving folder
- ticketEntry permit slip
- ticket numberSequence marker for service
- replyVerbal or written answer
reply all · read receipt · customer service · complaint · response · contact · business hours · please hold · query · troubleshoot · assistance · agent · wait · frustration · automated · queue · forwarded · out of office
- customer supporttickets, help desk, helpdesk, chat agent, FAQs
- digital servicese-signatures, e-billing, e-statements, e-government, e-governance
- help resourceshelp, FAQ, help center, help menu, help button
- IT supporthelpdesk, technical assistance, help desk, ticket system, ticketing
- assistancehelp, help desk, aid, helpdesk, assistance
- customer service in bankingbank tellers, tellers, call centers, complaints, customer care