e-services
Web-based assistance platforms
E-services are services delivered electronically, typically over the internet.
The term encompasses a broad range of offerings including government services like tax filing and license renewals, banking and financial transactions, healthcare consultations, and customer support.
E-services allow users to access what previously required in-person visits or phone calls through websites and apps instead.
The city launched new e-services so residents could pay utility bills online.
Electronic public sector management
- portalImposing entrance or gate
- civicPertaining to community affairs
- public-sectorState-run employment realm
- citizenshipStatus as state member
transparency · taxation · licensing · permits · registration · municipal · compliance · policy
Interconnected computer systems
- bandwidthData transmission capacity
- networkInterconnected system
- wirelessUntethered signal transmission
- broadbandFast internet access
access · remote · download · upload · streaming · sync · latency · uptime
Online page collection
- appMobile device software
- cloudAtmospheric water vapor mass
- loginAuthentication act or screen
- dashboardVehicle control panel
portal · web-based · mobile · browser · API · integration · software · database
Technical assistance service
- chatbotConversational AI program
- ticketingIssuing entry passes
- FAQsPrewritten answers, abbreviated
- troubleshootingSystematic fault diagnosis
onboarding · feedback · resolution · escalation · 24/7 · multilingual
Converting data into code
- cybersecurityProtection of digital systems
- authenticationConfirming genuine identity
- two-factorAuthentication using paired credentials
- passwordAuthentication string
privacy · SSL · firewall · compliance · GDPR · biometrics · consent · credentials
Fulfilling a financial obligation
- checkoutPayment completion process
- subscriptionPaid recurring access
- billingCharging for services rendered
- invoicingIssuing payment requests
refund · banking · receipt · confirmation · booking · reservation · renewal · verification
e-governance
Electronic public sector management
- portalImposing entrance or gate
- civicPertaining to community affairs
- public-sectorState-run employment realm
citizenship · transparency · taxation · licensing · permits · registration · municipal · compliance · policy · regulation
internet
Interconnected computer systems
- bandwidthData transmission capacity
- networkInterconnected system
- wirelessUntethered signal transmission
broadband · access · remote · download · upload · streaming · sync · latency · uptime · availability
website
Online page collection
dashboard · portal · web-based · mobile · browser · API · integration · software · database · server
helpdesk
Technical assistance service
troubleshooting · onboarding · feedback · resolution · escalation · 24/7 · multilingual
encryption
Converting data into code
- cybersecurityProtection of digital systems
- authenticationConfirming genuine identity
- two-factorAuthentication using paired credentials
password · privacy · SSL · firewall · compliance · GDPR · biometrics · consent · credentials
payment
Fulfilling a financial obligation
- checkoutPayment completion process
- subscriptionPaid recurring access
- billingCharging for services rendered
invoicing · refund · banking · receipt · confirmation · booking · reservation · renewal · verification · processing
service, electronic, e-reader, e-learning, e-commerce, e-business, e-government, online service