community management
Tending online gatherings
Community management is the work of cultivating and maintaining an online community—moderating discussions, enforcing guidelines, responding to members, and fostering engagement.
The role spans social media groups, gaming servers, brand forums, and other digital spaces where people gather: She handles community management for a Discord server with fifty thousand members.
A community manager bridges the gap between an organization and its audience, often serving as both advocate and enforcer.
- ground rulesFundamental operating procedures
- rulesPrinciples governing behavior
- postsPublished online content
- user engagementActive audience participation
- metricsStandards for assessment
brand voice · mediation · safe space · trust-building · de-escalation · resources · online forum · insights · empathy · participation · storytelling · networking · inclusivity · diplomacy · enforcement · ban hammer · content moderation · collaboration
- social mediaposts, post, influencer status, followers, tweet
- fishing rightsfishing rights, subsistence fishing, traditional fishing, fishing regulations, fishing licenses
- fishery conservationsustainable fishing, fish stocks, fish quotas, fishing quotas, catch limits
- PR termspress release, media kit, publicity, spokesperson, press conference
- Post-Launch Supportpatch, update, hotfix, bug fix, maintenance
community managementneglect
Failure to provide care
abandonment · laissez-faire · anarchy · chaos · benign neglect
community, management, commune, communal, communally, communion, communism, communist, communicate