backchannels

Secret communication routes

Backchannels are unofficial or informal routes of communication, typically running parallel to official ones.

Diplomats use backchannels to negotiate sensitive matters away from public scrutiny: The two governments maintained backchannels even during the crisis.

In conversation, backchannels are the small verbal cues—uh-huh, right, mm-hmm—that signal you're listening without interrupting.

conversation

uh-huh

Informal vocal agreement

right · okay · really · wow · listening · acknowledgment · affirmation · encouragement · empathy · rapport

Categories
Opposites
officiality

backchannelsofficial channels

Authorized pathways for requests

summit meetings · treaty negotiations · diplomatic channels · state visits · official correspondence

visibility

backchannelspublic discourse

Open societal conversation

public forums · open letters · town halls · press releases · public hearings

directness of communication

backchannelsdirect address

Speaking to someone named

Family

backchannel, backchanneling

Familiarity
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