back-channel

Covert communication route

Back-channel refers to unofficial or informal communication that bypasses normal channels.

Diplomats use back-channel negotiations to explore positions without public commitment: Back-channel talks preceded the formal peace agreement.

In conversation, back-channel responses are the small signals—mm-hmm, yeah, right—that show you're listening without interrupting.

As a verb, to back-channel is to communicate through such informal means.

cues

nod

Brief head tilt

gesture · gaze · frown · shrug · grin · smirk · grimace · glance · murmur · grunt

covert

unofficial

Not formally recognized

indirect · intermediary · diplomatic · negotiation · liaison · emissary · go-between · confidential · clandestine

function

acknowledgment

Confirmation of receipt

reinforcement · empathy · rapport · engagement · validation · responsiveness · turn-taking · interactional

Categories
Opposites
formality/officiality

back-channelon the record

Openly stated, quotable

diplomatic channel · protocol · chain of command

visibility/transparency

back-channelpublic communication

Messages for general audiences

open channel · public forum · open dialogue · transparent · above board

directness of communication path

back-channelface-to-face

Direct personal encounter

direct line · main channel · straight talk · front door · direct approach

Family

back, channel, feedback, channels, channeling, channelled, channeled, channelling, backchat

Familiarity
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Profile
Used worldwide · Timeless · Abstract · Rated G