account managers
Customer relationship handlers
Account managers are professionals who maintain relationships between a company and its clients.
They serve as the primary point of contact, handling client needs, addressing concerns, and identifying opportunities to expand the business relationship.
The role emphasizes retention and satisfaction over new sales: Our account managers check in with clients quarterly.
In advertising and marketing agencies, account managers coordinate between clients and creative teams.
- key performance indicatorsMeasurable values tracking success
- quarterly reviewsFour-yearly workplace evaluations
- book of businessManaged customer accounts collectively
- cross-sellingRecommending complementary products
- upsellingEncouraging costlier purchases
client retention · client relations · relationship building · salespeople · supervisors · portfolios · salesmen · liaisons · business development · clienteles · customer service · white glove service · sales representatives · financial advisors · marketing firms · brand ambassadors · target audience · lead generation
- business contactsclient, colleagues, colleague, contact, coworker
- sales repssales reps, field agents, representatives, sales agents, drummers
- agency workclient meetings, client relations, client work, briefs, pitches
- Hiring & Saleshiring, recruiters, screening, resumes, interviews
- contributorscontributors, collaborators, helpers, supporters, volunteers
- professionalsdoctor, nurse, lawyer, engineer, dentist
account managersengineers
Technical problem solvers
software developers · software engineers · creators · makers · designers
account managersIT support
Technical troubleshooting service
compliance officers · facilities managers · data entry clerks · bookkeepers
account managerscold callers
Uninvited salespeople who phone
account, manager, accounts, managers, accounting, accountant, accountants, accountable, accountability