Google reviews

Business feedback platform

Google reviews are user-submitted ratings and written assessments of businesses, places, and services that appear on Google Maps and search results.

Anyone with a Google account can leave a review, typically assigning one to five stars along with comments about their experience: The restaurant has hundreds of Google reviews but most complain about slow service.

Businesses often solicit positive reviews from customers, and disputes over negative reviews have spawned their own cottage industry of reputation management.

Related

testimonials · Yelp · business · local · customers · comments · five-star · reputation · verified · complaints · recommendations · search · maps · restaurant · thumbs · helpful · authentic · fake

Opposites
source credibility

Google reviewsMichelin Guide

Restaurant evaluation publication

Consumer Reports · Michelin stars · editorial reviews

review methodology

Google reviewslaboratory testing

Scientific examination of specimens

comparative analysis

access and visibility

Google reviewsword of mouth

Information passed through conversation

exit interviews

Family

Google, reviews, googled, googling, review, reviewed, reviewing, reviewer, reviewers

Familiarity
Top 200,000
Profile
Known to kids · Used worldwide · Concrete · Everyday, not technical · Rated G