sorry

contrition

Remorseful state over misdeeds

• penitenceRemorse for misdeeds
• repentanceRemorseful rejection of past wrongs
• atonementCompensation for wrongdoing

guilt · shame · self-reproach · compunction · ruefulness · pangs · regret · heartache · anguish · conscience

apologize

Acknowledge a fault

• forgivenessReleasing resentment toward offenders
• pardonOfficial release from punishment
• excuseOffered reason for wrongdoing

mea culpa · acknowledgment · admission · explanation · justification · retraction · apologies · oops · whoops · my bad

sympathy

Compassionate understanding of others

• compassionConcern for others' distress
• condolenceExpression of shared grief
• consolationComfort during distress

comfort · solace · caring · concern · support · kindness · tenderness · heartfelt · warmth · understanding

pathetic

Arousing scornful pity

• pitifulArousing sorrowful contempt
• wretchedExtremely unhappy or unfortunate
• miserableWretchedly unhappy, dejected

sad · deplorable · lamentable · woeful · forlorn · hapless · unfortunate · poor · shabby · bedraggled

amends

Compensation for wrongdoing

• forgivenessReleasing resentment toward offenders
• healingRestoration of health
• peaceFreedom from disturbance

resolution · making up · mending · repairing · reconciling · harmony · truce · olive branch · bridge-building · patching up

substandard

Below required quality

• poorLacking sufficient resources
• inadequateNot sufficient for purpose
• mediocreOf only moderate quality

second-rate · subpar · unsatisfactory · shoddy · shabby · wanting · lacking · deficient · disappointing · unimpressive

• social interactiongreeting, hello, goodbye, hi, bye
• basic wordsand, the, but, on, up
• Common Phraseshello, goodbye, thank you, please, excuse me
• Pleasantriesplease, thank you, thanks, excuse me, hello
• apologiesforgive me, my mistake, mea culpa, sincere apology, formal apology
• card occasionsbirthday, anniversary, wedding, graduation day, Christmas