concierge desk
Hotel help station
A concierge desk is the station in a hotel lobby where staff assist guests with services beyond basic check-in—restaurant reservations, theater tickets, transportation, local recommendations.
The term extends to similar service points in apartment buildings, hospitals, or office complexes: Ask at the concierge desk about dry cleaning pickup.
- lobbyEntryway or influence-seeking
- receptionAct of receiving guests
- hotelCommercial lodging establishment
- bellhopHotel luggage attendant
- keysLock-operating instruments
key card · luggage · reservations · check-in · check-in counter · porter · valet · town car · doorman · guest services · marble · brass · guest · arrival · traveler · recommendations · local tips · dinner reservations
concierge deskself-service kiosk
Unattended interactive terminal
self-checkout · vending machine · chatbot · FAQ page · mobile app
concierge deskback office
Internal administrative functions
maintenance room · loading dock · kitchen · laundry room · storage room