online review

Posted consumer opinion

An online review is a user-generated assessment of a product, service, or business posted on the internet.

Reviews typically include a star rating and written commentary about the experience.

They appear on dedicated platforms like Yelp and TripAdvisor, retail sites like Amazon, or business listings like Google Maps.

Online reviews heavily influence purchasing decisions: I always check the online reviews before booking a hotel.

Businesses sometimes solicit fake positive reviews or attack competitors with negative ones, making authenticity a persistent concern.

Related

comment section · testimonial · Yelp · Amazon · critique · helpful · verified · customer · recommendation · social proof · thumbs · upvote · complaint · praise · honest · fake · paid promotion · troll

Categories
Opposites
medium/format

online reviewword of mouth

Information passed through conversation

source/authority

online revieweditorial review

Assessment before publication

Michelin star

transparency/authenticity

online reviewfake review

Fraudulent product testimonial

astroturfing · sponsored content

Family

online, review, line, lines, lined, lining, liner, linear, lineage

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Everyday, not technical · Rated G