fake review

Paid dishonest feedback

A fake review is a testimonial or rating that misrepresents genuine customer experience—either fabricated praise posted by the seller or their agents, or false criticism planted by competitors.

The practice has become endemic to online commerce, where reviews heavily influence purchasing decisions: The restaurant's five-star rating collapsed after investigators exposed hundreds of fake reviews.

Platforms struggle to detect them, and consumers have grown skeptical of both glowing and damning assessments.

Related

star rating · bought · planted · click farm · paid promotion · deceive · manipulation · Amazon · Yelp · rating · verified purchase · testimonial · scam · sock puppet · paid · suspicious · glowing · too good to be true

Categories
Opposites
authenticity

fake reviewfirsthand account

Report from direct experience

independent review

intent/ethics

fake reviewconsumer advocacy

Championing purchaser rights

editorial review

Family

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Familiarity
Top 200,000
Profile
Known to kids · Used worldwide · Timeless · Negative · Everyday, not technical · Rated G