loan servicer

Payment processing intermediary

A loan servicer is a company that handles the day-to-day administration of a loan after it's been issued.

The servicer collects monthly payments, manages escrow accounts, sends statements, and fields borrower questions—even though they typically don't own the loan itself.

Mortgages are frequently sold between lenders, but the servicer remains the borrower's point of contact: I called my loan servicer about the payment error.

Related

billing · debt · statement · default · collections · credit report · forbearance · modification · principal · interest · amortization · delinquent · autopay · toll-free number · customer complaint · refinance · balance · account

Categories
Opposites
role in lending relationship

loan servicerborrower

One who takes temporarily

debtor · mortgagor · obligor · homeowner · payor

function in loan lifecycle

loan servicerlender

One who loans money

mortgage broker · loan officer · creditor · investor · underwriter

Family

loan, loans, loaned, loaning, loaner, service, servicer, servicers, serve

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