wrong item
Not what ordered
Wrong item refers to receiving or sending something other than what was ordered or intended.
Common in shipping, retail, and food service contexts: I ordered the blue sweater but they sent me the wrong item.
Also describes misplaced objects in inventory or incorrect selections in any transaction where specific items matter.
- mistakeWrong action or decision
- errorFault in communication
- my badInformal fault admission
- incorrectNot accurate or true
- order mix-upIncorrect shipment received
defective · return · return policy · refund · full refund · money back · exchange · shipping · package · mixup · order · packing slip · delivery · replacement · complaint · damaged · faulty · receipt
- consumer problemsdefective product, billing error, hidden fees, hidden fee, overcharging
- store policiesreturn policy, refund, money back, satisfaction guarantee, exchange policy
- inventory errorsmiscount, mislabel, overstock, understock, stockout
- defective merchandiseproduct defects, hidden defects, malfunctions, dead on arrival, DOA