service agreements

Terms of service

Service agreements are contracts specifying the terms under which services will be provided—scope, duration, payment, and responsibilities of each party.

They govern relationships between businesses and clients, employers and contractors, or companies and vendors.

A service level agreement (SLA) is a specific type that defines measurable performance standards: uptime guarantees, response times, penalties for failures.

Opposites
transaction structure

service agreementsone-time purchase

Single payment acquisition

cash sale · impulse buys · pay-as-you-go · pay-per-use · impulse buy

formality of arrangement

service agreementshandshake deals

Informal contracts without paperwork

handshake deal · verbal agreement · gentleman's agreement · gentleman's agreements · favor

type of commercial offering

service agreementsproduct sales

Income from goods sold

tangible goods

Family

service, agreement, services, servicing, serviced, unserviced, servicer, preservice, servicers

Familiarity
Top 200,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G