policy manuals
Official procedure guides
Policy manuals are official documents that compile an organization's rules, procedures, and guidelines.
Companies use them to standardize practices across departments—covering everything from dress codes to harassment policies to expense reimbursement.
The employee handbook is basically a condensed version of our policy manuals.
They serve as reference documents and legal protection for employers.
- standard operating proceduresDocumented routine processes
- safety protocolsRules ensuring harm prevention
- anti-corruption lawsRules prohibiting official bribery
- code of conductFormal behavioral guidelines
- code of ethicsPrinciples governing professional conduct
zero tolerance · employee handbooks · mission statements · legal codes · due process · fraud prevention · statutory requirements · internal controls · chain of command · industry standards · strategic plans · certification requirements · conduct · guide · procedures · rule book · terms and conditions · appendix
policy manualsword of mouth
Information passed through conversation
unwritten rules · oral tradition · gentlemen's agreements · tribal knowledge · shop talk
policy manualsimprovisation
Spontaneous, unplanned creation
situational ethics · gut instinct · common sense · winging it