tribal knowledge

Unwritten group expertise

Tribal knowledge is information that exists only within a group and isn't formally documented—the unwritten rules, shortcuts, and institutional memory that insiders know but newcomers must absorb through experience.

Common in workplaces: Half of how this system works is tribal knowledge that never made it into the manual.

The term suggests both the value of accumulated expertise and the risk of losing it when people leave.

Related

elders · old hands · wisdom · lore · passed down · passing the torch · back in my day · war stories · apprenticeship · learning the ropes · mentorship · tricks of the trade · secret sauce · tacit · unspoken · customs · rituals · storytelling

Categories
Opposites
documentation status

tribal knowledgestandard operating procedures

Documented routine processes

knowledge base · wiki · official documentation · policy manual · user manual

accessibility scope

tribal knowledgepublic knowledge

Facts anyone can access

common knowledge · universal knowledge · general knowledge · industry standard · best practices

transmission method

tribal knowledgeclassroom instruction

Teaching in school setting

formal education

Family

tribal, knowledge, tribe, tribes, tribesman, tribesmen, tribeswoman, tribeswomen, tribalism

Familiarity
Top 500,000
Profile
Used worldwide · Timeless · Abstract · Rated G