policy manual
Official procedures document
A policy manual is an official document outlining an organization's rules, procedures, and standards.
Companies use policy manuals to establish expectations for employee conduct, benefits, and workplace practices: The policy manual prohibits personal use of company vehicles.
Also called a policy handbook.
The term sometimes extends to any comprehensive guide governing behavior or operations.
- employee handbookOfficial workplace policy guide
- handbookCompact reference guide
- guidelinesSuggested rules for behavior
- proceduresSet methods for tasks
- standard operating procedurePrescribed method for tasks
regulations · rules · dress code · compliance · employee · workplace · corporate · human resources · binder · HR · documentation · protocol · standards · code · directive · reference · orientation · required reading
policy manualword of mouth
Information passed through conversation
unwritten rules · oral tradition · tacit knowledge · tribal knowledge · improvisation
policy manualchaos
Complete disorder and confusion
anarchy · blank slate · ambiguity · vagueness
policy manualcase-by-case basis
Individual circumstance evaluation
creative freedom · autonomy · situational ethics · empowerment · latitude
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