Better Business Bureau

Business complaint intermediary

The Better Business Bureau is a nonprofit organization that rates businesses based on complaint histories and ethical practices.

Founded in 1912, the BBB serves as an intermediary between consumers and companies, offering dispute resolution and accreditation.

Check the BBB rating before hiring a contractor.

The organization has no regulatory authority—its influence comes from reputation alone.

Related

file a complaint · red flag · ratings · trust · dispute · dispute resolution · reviews · fraud · reputation · rating · A+ · F · customer · customer service · resolve · report · local · legitimacy

Categories
Opposites
CONSUMER PROTECTION vs. CONSUMER HARM

Better Business Bureaupyramid scheme

Fraud through endless recruitment

Ponzi scheme · boiler room · con artist · telemarketing fraud · Nigerian prince scam

BUSINESS ACCOUNTABILITY vs. UNACCOUNTABLE COMMERCE

Better Business Bureaublack market

Illicit trading system

underground economy · shadow economy

voluntary self-regulation vs. government enforcement

Better Business BureauFederal Trade Commission

Agency overseeing marketplace fairness

state attorney general · FDA · SEC · Department of Justice · Food and Drug Administration

Family

better, business, businesses, businessman, businesswoman, businesslike, busily, busyness, bureau

Familiarity
Top 200,000
Profile
Mostly American · Timeless · Concrete · Everyday, not technical · Rated G