ticket queue
Line for admission
A ticket queue is a line of support requests waiting to be addressed, used in customer service and IT help desk systems.
Each issue gets a "ticket" that enters the queue and moves forward as staff work through them: There are forty tickets in the queue right now.
The term extends to any backlog of tracked requests awaiting action.
- waitingRemaining in expectation
- lineContinuous mark or queue
- next in linePositioned to succeed immediately
- first come first servedEarliest arrivals get preference
- supportTo uphold or sustain
please hold · wait time · helpdesk · tech support · customer · service · service level · hold · number · priority · backlog · pending · agent · escalation · triage · assigned · resolved · open
- ticketingbox office, general admission, reserved seating, presale, season pass
- queueswaiting line, lineup, waiting list, wait list, enqueue
- helpdeskhelpdesk, assignee, assigned, unassigned, Jira
ticket queueexpress lane
Faster route or checkout
priority boarding · backstage pass · VIP access · VIP entrance · instant access
ticket queueopen admission
Accepting all applicants
will call · e-ticket · general admission · free entry · reserved seating
ticket, queue, tickets, ticketed, ticketing, queues, queued, queuing, queueing