service call

Technician comes over

A service call is a visit by a technician or repair person to fix, maintain, or inspect equipment at a customer's location: The HVAC company charges $75 for a service call before any parts.

The term also refers to the fee charged for such a visit, separate from labor or materials.

In some contexts, particularly telecommunications, a service call may be a customer's request for assistance or a support ticket.

Related

plumber · electrician · maintenance · invoice · warranty · troubleshoot · home visit · emergency · callback · estimate · fix · flat tire · parts · customer · complaint · scheduler · van · uniform

Categories
Opposites
professional vs. self-repair

service callself-repair

Fixing oneself unaided

home repair · self-service · jerry-rigging · jerry-rig

reactive vs. preventive maintenance

service callpreventive maintenance

Scheduled upkeep averting failures

scheduled maintenance · maintenance schedule · tune-up · inspection · warranty service

on-site visit vs. remote support

service callremote support

Offsite technical help

remote diagnostics · help desk · remote diagnosis

Family

service, call, serve, served, serving, server, servers, services, serviced

Familiarity
Top 200,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G