remote support
Help from afar
Remote support is technical assistance provided to a computer or device without the technician being physically present.
Using software that allows screen sharing or direct control, a support person can diagnose problems, install updates, or configure settings from anywhere with an internet connection: The IT department fixed my laptop through remote support while I was working from home.
- helpdeskTechnical assistance service
- screen sharingBroadcasting your display remotely
- troubleshootingSystematic fault diagnosis
- technicianSkilled practical worker
- VPNEncrypted network connection
chat · ticket · desktop · connection · IT · diagnosis · software · cursor · login · password · reboot · firewall · lag · disconnect · session timeout · access · control · fix
- IT servicesIT services, IT consulting, help desk, cloud computing, system administration
- contract termscontract terms, agreement, terms, conditions, condition
- remote technologydrone control, telepresence, VPN, SSH, radio control
- tech fixesfix, reboot, repair, software patch, reset
- IT supporthelpdesk, technical assistance, help desk, ticket system, ticketing
- remote accessVPN, SSH, screen sharing, Citrix, VPN client
remote, support, remotely, remoteness, remoter, remotest, supports, supported, supporting