performance standards

Expected work levels

Performance standards are benchmarks specifying how well a task must be done—the level of quality, accuracy, or output expected.

They differ from job descriptions, which say what to do; performance standards say how well: The position requires answering calls within three rings.

Organizations use them to evaluate employees, measure productivity, and set expectations.

In education, performance standards define what students should demonstrate at each grade level.

Opposites
specificity and clarity

performance standardsunclear expectations

Poorly defined success criteria

loose guidelines

presence of benchmarks

performance standardsunaccountability

Absence of obligation to explain

lack of oversight

quality threshold

performance standardslow expectations

Anticipating poor outcomes

bare minimum · anything goes · permissiveness · lowest common denominator

Family

performance, standards

Familiarity
Top 200,000
Profile
Used worldwide · Timeless · Abstract · Rated G