inside sales
Phone-based commerce
Inside sales is selling done remotely—by phone, email, or video—rather than through in-person meetings with customers.
The term distinguishes office-based salespeople from field representatives who travel to clients: She moved from inside sales to a territory position.
Inside sales has grown as digital communication has made face-to-face selling less necessary for many products.
- telemarketingPhone-based sales outreach
- cold callingUnsolicited sales contact
- leadsGoes in front
- prospectsExpected future outcomes
- pipelineLong-distance fluid transport tube
quota · CRM · headset · scripts · closing · outbound · commission · pitch · dialing · follow-up · warm leads · account · objections · conversion · cubicle · phone · demo · upsell
- salesselling, salesperson, salesman, saleswoman, discount
- salespeoplesalesperson, car salesman, door-to-door salesman, salespeople, used car salesman
- Hiring & Saleshiring, recruiters, screening, resumes, interviews