outbound call
You initiate contact
An outbound call is a phone call initiated by someone within an organization to an outside party—the opposite of an inbound call.
The term is standard in call centers and sales departments: The team makes hundreds of outbound calls daily.
Outbound calls include sales pitches, surveys, appointment reminders, and collection efforts.
- telemarketerSells products via calls
- phone bankOrganized telephone outreach operation
- dialingEntering a phone number
- sales pitchPersuasive commercial presentation
- phoneHandheld communication device
headset · script · sales floor · customer · ring · voicemail · hold · transfer · prospect · warm lead · lead · hangup · rejection · commission · cubicle · dial tone · receiver · solicitation