directory assistance

Phone number lookup

Directory assistance is a telephone service that provides phone numbers to callers who request them.

Before the internet made such information easily searchable, callers would dial a short code (411 in the United States) and speak to an operator who looked up the number: I had to call directory assistance to find the restaurant's number.

The service still exists but is rarely used.

service

operator

One who works machinery

  • 411Slang for information
  • hotlineDirect emergency phone connection
  • helplinePhone service for assistance

switchboard · call center · customer service · helpdesk · inquiry · information · connect · dial · contact number · referral

obsolescence

landline

Stationary wired telephone

telephone exchange · analog · switchboard · Ma Bell · AT&T · BT · collect call · person-to-person · long distance · area code

Categories
Opposites
information provision vs. information withholding

directory assistanceunlisted number

Phone kept from directories

privacy protection · blocked number · ex-directory

assisted lookup vs. self-service lookup

directory assistancephone book

Listing of local numbers

white pages · online directory · search engine

finding contact information vs. preventing contact

directory assistancecall blocking

Rejecting incoming phone connections

Family

directory, assistance, direct, direction, directional, director, directors, directories, directing

Familiarity
Top 200,000
Profile
Used worldwide · Everyday, not technical · Rated G