counter clerk

Behind-the-desk worker

A counter clerk is an employee who serves customers from behind a counter—handling transactions, answering questions, and providing services at places like post offices, banks, rental agencies, or retail stores.

The term emphasizes the physical barrier between worker and customer: The counter clerk processed my package and handed me a receipt.

Related

line · queue · wait your turn · customer service · transaction · receipt · service · desk · post office · stamp · form · waiting · badge · uniform · bureaucracy · postal · ticket · take a number

Opposites
organizational hierarchy

counter clerkCEO

Top corporate officer

executive · manager · owner · proprietor · supervisor

customer-facing role

counter clerkbackroom staff

Non-public employees

kitchen staff · inventory manager · support staff · administrative assistant · inventory clerk

service relationship

counter clerkcustomer

Buyer of goods

client · patron · shopper · buyer · consumer

Family

counter, clerk, counters, countered, countering, countable, recount, recounted, recounting

Familiarity
Top 500,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G