case management
Coordinating client services
Case management is the coordination of services for individuals with complex needs—medical, legal, or social.
A case manager assesses someone's situation, develops a plan, connects them to resources, and monitors progress.
The term appears in healthcare The hospital assigned a case manager to coordinate her treatment, social work Child welfare case management, and legal contexts immigration case management.
The goal is ensuring that someone navigating multiple systems or services doesn't fall through the cracks.
- housing assistancePrograms helping afford shelter
- docketingRecording on official schedule
- transitional housingTemporary supported accommodation
- intake assessmentFirst clinical data collection
- client needsWhat patrons require
evidence handling · sentencing guidelines · mental health services · social work · risk assessment · patient advocacy · community outreach · rehabilitation services · follow-up · progress notes · mental health support · support system · safety net · resources · welfare · resource allocation · tracking · intake
- customer supporttickets, help desk, helpdesk, chat agent, FAQs
- social servicessocial workers, social work, social services, welfare office, job training
- support servicestherapy, counseling, tutoring, mentoring, coaching
- Court Clerk Officecourt records, filing, docket, legal documents, paperwork
- court servicescourt reporting, jury duty, bail bonds, legal aid, interpreters
- caseworkintake, intake form, referral, referrals, client
case managementpsychotherapy
Treatment through guided conversation
clinical intervention · clinical practice · counseling · medical treatment · bedside care