business etiquette
Workplace conduct norms
Business etiquette is the set of customs and expectations governing professional conduct—how to dress, greet colleagues, conduct meetings, write emails, and handle social situations in work contexts.
It varies by industry and culture: Silicon Valley has more casual business etiquette than Wall Street.
Violations mark someone as unprofessional or oblivious to workplace norms.
- punctualityBeing on time
- postureBody position, alignment
- dress codeStandards for acceptable attire
- courtesyRespectful, considerate behavior
- tone of voiceVocal quality conveying emotion
gift-giving customs · active listening · manners · nonverbal cues · first impressions · firm handshake · conflict resolution · open door policy · decorum · language barriers · accountability · thank you note · time perception · bow · body language · protocol · seating arrangement · cultural sensitivity
- customscustoms, customs clearance, wedding custom, customs declaration, burial custom
- etiquette guidestable manners, diplomatic protocol, military protocol, guest policy
- business bookscorporate strategy, corporate culture, management theory, human resources, project management
- etiquettemanners, politeness, table manners, courtesy, civility
- social usages for menchivalry, gentlemanly conduct, social graces, respectfulness, handshake
- cross-cultural trainingcultural competence, cultural sensitivity, cultural norms, cultural values, cultural adaptation
business etiquetterudeness
Disrespectful social behavior
bad manners · boorishness · incivility · discourtesy · professional misconduct