receptionists

Office welcome crew

Receptionists is the plural of receptionist—a person employed to greet visitors, answer phones, and handle administrative tasks at the entrance or front desk of an office, hotel, or other establishment: The receptionists were overwhelmed with calls.

The role serves as the first point of contact between an organization and the public.

workplace

front desk

Lobby service counter

check-in · switchboard · visitors · appointments · scheduling · phone calls · messages · sign-in · badge · directory

skills

multitasking

Doing several things concurrently

organization · professionalism · friendliness · communication · problem-solving · computer literacy · scheduling software · bilingual · patience · discretion

hospitality

concierge

Guest services attendant

reservations · bellhop · room keys · luggage · wake-up calls · amenities · booking · tourist information · checkout · foyer

medical

clinic

Outpatient treatment facility

referrals · prescription pickup · triage · doctor's office · test results · billing · HIPAA · nurse station · urgent care

Categories
Opposites
organizational hierarchy

receptionistsexecutives

Senior corporate officers

CEOs · senior leadership · board members · directors · presidents

visibility and access point

receptionistsremote workers

Employees based elsewhere

support staff

communication direction

receptioniststelemarketers

Sales callers by phone

sales representatives · cold callers · canvassers · solicitors · field agents

Phrases
Family

receptionist

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G