queue time

How long waiting

Queue time is the duration spent waiting in line before being served or processed.

The term appears in computing, manufacturing, and customer service contexts: The server's queue time spiked during peak hours.

In amusement parks and call centers, queue time is tracked as a key metric of customer experience.

Related

hold music · patience · customers · customer service · ticket · standing · frustration · processing · buffer · latency · service · anticipation · backlog · minutes · peak hours · hours · eternity · impatience

Opposites
waiting duration

queue timeinstant access

Reaching something without delay

priority service · express service · fast-track · quick turnaround · VIP access

service immediacy

queue timedirect access

Unmediated connection to something

concierge service · VIP service · instant gratification · express service · expedited service

Family

queue, time, queues, queued, queuing, queueing, times, timed, timing

Familiarity
Top 500,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G