phone menu
Press one now
A phone menu is the automated system of recorded options callers navigate when reaching a business or service: Press 1 for billing, press 2 for technical support.
The term often carries a note of frustration—phone menus are notorious for being labyrinthine and unhelpful, forcing callers through multiple layers before reaching a human.
- automatedOperating without human control
- voicemailRecorded caller messages
- optionsAvailable courses of action
- pressApply force downward
- dialGraduated circular indicator
hold · hold music · IVR · prompts · transfer · extension · operator · waiting · music · keypad · navigation · directory · customer service · touch-tone · billing · technical support · representative · pound
- phone termslandline, country code, area code, voicemail, caller ID
- phone systemsPBX, extension, handset, touch tone, call waiting
- phone callsrobocall, cell number, cold call, mobile number, spam call
phone menulive operator
real person · human being · live support · receptionist · switchboard operator
phone menudirect line
Immediate communication channel
direct dial · hotline · dedicated line · direct connection · straight through
phone, menu, phones, phoned, phoning, telephone, telephoned, telephoning, telephones