order taker

Customer service role

An order taker is someone who receives and records customer requests, typically in food service or retail: The drive-through order taker repeated my meal back to me.

In business contexts, it's often dismissive—describing a salesperson who passively waits for customers rather than actively pursuing them: He's just an order taker, not a real closer.

Related

drive-thru window · server · front counter · receptionist · call center · drive-thru · headset · notepad · menu · fast food · customer · customer service · service · fast-food · barista · food court · diner · coffee shop

Categories
Opposites
agency and initiative

order takerdecision maker

Authority who concludes matters

initiator · self-starter · trailblazer · innovator · visionary

hierarchical position

order takercommander

Person with authority over others

boss · director · superior · leader · executive

sales approach

order takerrainmaker

Business-generating executive

closer · hunter · business developer · prospector · relationship builder

Family

order, taker, orders, ordered, ordering, orderly, orderliness, disorder, disordered

Familiarity
Top 500,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G