help line

Crisis call service

A help line is a telephone service providing information, advice, or support on specific issues.

Crisis help lines offer counseling for those in distress: She called the suicide help line.

Others address consumer questions, technical problems, or health concerns.

Also spelled as one word: helpline.

Related

trained professional · call center · counselor · call · phone · emergency · distress · lifeline · assistance · toll-free · on hold · please hold · suicide · intervention · listening · someone to talk to · compassion · safe space

Categories
Opposites
assistance vs. obstruction

help linecomplaint line

Channel for lodging objections

runaround · red tape · stonewalling · dead end · brush-off

supported service vs. self-reliance

help lineself-service

Customer performs the task

self-help · DIY · do-it-yourself · on your own · unassisted

connection vs. isolation

help linedial tone

Sound indicating phone readiness

busy signal · no answer · radio silence

Family

help, line, helps, helped, helping, helper, helpers, helpful, helpfully

Familiarity
Top 200,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Positive · Everyday, not technical · Rated G