restocking fees

Refund deduction charges

A restocking fee is a charge retailers impose when customers return merchandise, deducted from the refund amount.

The fee theoretically covers the cost of inspecting, repackaging, and reshelving returned items.

Electronics and furniture retailers commonly charge restocking fees, typically 10-25% of the purchase price: The TV worked fine, but the $80 restocking fee made returning it painful.

Related

penalty · charge · shipping · policy · no questions asked · receipt · merchandise · unopened · open box · deduction · percentage · checkout · customer · retailer · electronics · small print · hassle · buyer

Categories
Opposites
consumer cost vs. benefit

restocking feesstore credit

Non-cash refund option

loyalty rewards · cash back

return policy restrictiveness

restocking feesfree returns

Costless product send-backs

satisfaction guaranteed · money-back guarantee

Family

restocking, restock, restocked, stock, stocks, stocked, stocking, stockings, stocker

Familiarity
Top 500,000
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Used worldwide · Timeless · Negative · Everyday, not technical · Rated G