convenience fees

Extra payment costs

Convenience fees are charges added to transactions when customers use alternative payment methods or channels—paying a bill online, buying tickets by phone, or using a credit card where cash is standard.

The name frames the surcharge as payment for the convenience of not using the default method: The website charges a $3.95 convenience fee per ticket.

Critics note the fees often apply to the most convenient option available, making the term somewhat ironic.

Opposites
pricing structure

convenience feesfee waivers

Excused payment obligations

discounts · rebates · price reductions · cash back · credits

consumer experience

convenience feesfree shipping

No-cost item transport

transparent pricing · fee waivers · loyalty rewards · price matching · member benefits

fee type/nature

convenience feesbase price

Cost before modifications

face value · list price · sticker price · retail price · MSRP

Family

convenience, conveniences, fees, convenient, conveniently, inconvenience, inconvenient, inconveniently, inconveniences

Familiarity
Top 500,000
Profile
Used worldwide · Timeless · Negative · Everyday, not technical · Rated G