answering phones
Picking up lines
Answering phones is the task of receiving incoming telephone calls, typically as a job duty.
Receptionists, secretaries, and customer service representatives spend much of their time answering phones.
The phrase often appears in job descriptions or complaints about mundane work: I didn't get a degree to spend my days answering phones.
- receiverOne who accepts transmission
- ringingSustained resonant sound
- helloCommon spoken greeting
- voicemailRecorded caller messages
- holdMaintain in grasp
leave a message · on the line · operator · switchboard · call center · customer service · dial · receptionist · caller · wrong number · busy · hangup · mouthpiece · earpiece · greeting · hold please · transfer · extension
- hotel dutiescheck-in, check-out, housekeeping, front desk, room service
- invisible laborunpaid labor, emotional labor, mental load, housework, caregiving
- drudgerychores, housework, grunt work, busywork, drudgery
answer, answers, answered, answerable, unanswerable, unanswered, phone, phones, phoned