IT help desk
Computer problem solvers
An IT help desk is a support service that assists users with technology problems—computer issues, software glitches, password resets, network troubles.
The term covers both the function and the physical or virtual location where such support is provided: I called the IT help desk about my email.
Help desk staff field questions ranging from the trivial to the catastrophic, often serving as the first point of contact between users and an organization's technical infrastructure.
- ticketEntry permit slip
- service requestFormal ask for help
- work orderFormal task authorization
- troubleshootIdentify and fix faults
- tech supportTroubleshooting service for devices
password · reset · have you tried · turning it off · support · technician · IT guy · queue · on hold · please hold · escalate · reboot · software · hardware · call · waiting · remote · login
- Student Jobswork-study, work study, RA, teaching assistant, research assistant
- campus servicesstudent services, academic advising, financial aid, tutors, counselors
- office campuscoworking space, conference center, design studio, cafeteria, reception area
- service countersservice window, service center, reception area, guest services, checkout counter
- Campus Officesadmissions office, registrar, bursar, dean's office, financial aid office
- work-studywork-study, library assistant, lab assistant, research assistant, bookstore clerk
IT help desktech support scammer
Crook faking IT help
hacker · malware · cybercriminal · computer virus · cyberattacker
IT help deskserver room
Facility housing networked computers
network infrastructure · software development · DevOps · CTO
help, desk, helps, helped, helping, helper, helpers, helpful, helpfully