telephone triage
Call-based medical screening
Telephone triage is the process of assessing a patient's symptoms and urgency over the phone to determine the appropriate level of care.
Nurses or other medical staff ask standardized questions to decide whether someone needs emergency treatment, a same-day appointment, or can safely wait: The telephone triage nurse advised her to go to urgent care.
- nurseHealthcare provider, bedside
- hotlineDirect emergency phone connection
- health linePhone service for wellness advice
- call centerTelephone support facility
- symptomsIndicators of disease
assessment · decision tree · urgent · callback · after hours · protocol · advice · home care · medical · dispatcher · emergency · caller · script · headset · hold · vitals · complaint · referral
telephone triagephysical examination
Medical evaluation of body
clinical examination · office visit · home visit · house call
telephone triageemergency surgery
Immediate unscheduled medical procedure
definitive treatment · surgical procedure · inpatient care · intensive care
telephone, triage, phone, telephonic, telephony, telephones, telephoned, telephoning, phonetic