softphones
Computer calling software
Softphones are software applications that enable voice calls over the internet, functioning like telephones without physical hardware.
Instead of a desk phone, you use a computer or smartphone with a headset: The remote team relies on softphones for all their calls.
The term combines "software" with "telephone." Softphones typically integrate with business phone systems and offer features like call recording, video, and screen sharing.
Voice call initiation protocol
Formal request document
- installationProcess of putting in
- configurationArrangement of parts
- customizationModification to individual preference
- cross-platformWorks on multiple systems
API · integration · compatibility · updates · plug-in · notification · settings · download
Converting data into code
- authenticationConfirming genuine identity
- TLSNetwork encryption protocol
- VPNEncrypted network connection
- firewallNetwork access control system
credential · two-factor · privacy · compliance · end-to-end · certificate
Private branch exchange
- extensionAdded part or duration
- switchboardTelephone routing panel
- intercomShort-range voice transmitter
- scalabilityCapacity for growth
SIP
Voice call initiation protocol
caller-ID · jitter · latency · bandwidth · IVR · presence · mute
application
Formal request document
- installationProcess of putting in
- configurationArrangement of parts
- customizationModification to individual preference
cross-platform · API · integration · compatibility · updates · plug-in · notification · settings · download
encryption
Converting data into code
- authenticationConfirming genuine identity
- TLSNetwork encryption protocol
- VPNEncrypted network connection
firewall · credential · two-factor · privacy · compliance · end-to-end · certificate
PBX
Private branch exchange
- extensionAdded part or duration
- switchboardTelephone routing panel
- intercomShort-range voice transmitter