product quality
How good something's made
Product quality refers to how well a product meets expectations and performs its intended function.
This encompasses durability, reliability, craftsmanship, and freedom from defects.
In business contexts, product quality often determines customer satisfaction and brand reputation: We can't compromise on product quality just to cut costs.
Quality may be measured objectively through testing and standards compliance, or subjectively through user experience and perceived value.
- certificationAttestation of qualification
- sustainabilityCapacity to endure indefinitely
- customer serviceAssistance for buyers
- craftsmanshipSkill in making objects
- fit and finishManufacturing precision and polish
consistency · inspection · meets standards · performance · robustness · dependability · built to last · durability · usability · longevity · testing protocols · design · traceability · ergonomics · regulation · fault tolerance · accuracy · standardization
- Food Regulationsfood standards, food labeling, food inspection, food hygiene, food additives
- warrantieswarranty, limited warranty, full warranty, express warranty, implied
product qualityproduct defects
Flaws in manufactured goods
poor quality · shoddiness · defectiveness · cheapness · junk
product qualityprice point
Set retail cost level
affordability · convenience · brand image · time to market · profit margin
product qualityproduct failure
Goods that bombed commercially
manufacturing defects · design flaws · breakage · product recalls · planned obsolescence